EXPERIENCED Property Manager Luxury Downtown Community
Full Time • Columbus
Benefits:
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Job Summary
We are seeking an experienced, polished, and highly motivated Property Manager to lead operations at a luxury residential community in downtown Columbus. This role requires a strong leader who can deliver a five‑star resident experience, maintain high occupancy, and ensure the community operates with excellence in every area.
The Property Manager will oversee a team of three and is responsible for all aspects of property operations, including leasing performance, resident relations, financial management, maintenance coordination, and team development. The ideal candidate thrives in a fast‑paced, high‑expectation environment and understands the elevated service standards required in a luxury urban market.
Key Responsibilities
Leadership & Team Management
• Lead, train, and support a team of three on‑site employees
• Hire, onboard, and terminate staff in accordance with company policy
• Conduct performance evaluations and recommend promotions or salary adjustments
• Maintain accurate payroll records and ensure compliance with deadlines
• Foster a professional, service‑driven culture aligned with luxury brand standards
• Maintain open, consistent communication with employees, residents, applicants, and vendors
Luxury Leasing & Resident Experience
• Oversee leasing performance to maintain strong occupancy and competitive positioning
• Assist with leasing as needed, ensuring a polished, hospitality‑driven approach
• Prepare, process, and execute all leases and related documentation
• Manage move‑ins and move‑outs, including detailed inspections and resident communication
• Resolve resident concerns promptly, professionally, and with a customer‑first mindset
• Ensure the community delivers a five‑star experience at every touchpoint
Financial & Administrative Management
• Maintain accurate financial records and ensure compliance with accounting policies
• Assist with rent collection and manage delinquency processes
• Prepare daily bank deposits and manage petty cash as needed
• Monitor expenses and notify the Regional Property Manager of budget variances
• Work with the Regional Property Manager to prepare the annual operating budget
• Purchase office supplies in accordance with company policy
Maintenance Oversight
• Ensure all maintenance requests are handled promptly and residents are notified of delays
• Conduct regular property inspections to identify deficiencies, safety concerns, and aesthetic needs
• Oversee maintenance schedules, emergency coverage, and contractor work
• Ensure the property is clean, safe, and impeccably maintained at all times
• Supervise outside contractors and ensure work meets luxury standards
Marketing & Community Engagement
• Execute marketing strategies to attract and retain high‑quality residents
• Maintain strong online reputation and ensure consistent brand presentation
• Support community events and resident engagement initiatives
• Ensure model units, amenities, and common areas reflect luxury expectations
We are seeking an experienced, polished, and highly motivated Property Manager to lead operations at a luxury residential community in downtown Columbus. This role requires a strong leader who can deliver a five‑star resident experience, maintain high occupancy, and ensure the community operates with excellence in every area.
The Property Manager will oversee a team of three and is responsible for all aspects of property operations, including leasing performance, resident relations, financial management, maintenance coordination, and team development. The ideal candidate thrives in a fast‑paced, high‑expectation environment and understands the elevated service standards required in a luxury urban market.
Key Responsibilities
Leadership & Team Management
• Lead, train, and support a team of three on‑site employees
• Hire, onboard, and terminate staff in accordance with company policy
• Conduct performance evaluations and recommend promotions or salary adjustments
• Maintain accurate payroll records and ensure compliance with deadlines
• Foster a professional, service‑driven culture aligned with luxury brand standards
• Maintain open, consistent communication with employees, residents, applicants, and vendors
Luxury Leasing & Resident Experience
• Oversee leasing performance to maintain strong occupancy and competitive positioning
• Assist with leasing as needed, ensuring a polished, hospitality‑driven approach
• Prepare, process, and execute all leases and related documentation
• Manage move‑ins and move‑outs, including detailed inspections and resident communication
• Resolve resident concerns promptly, professionally, and with a customer‑first mindset
• Ensure the community delivers a five‑star experience at every touchpoint
Financial & Administrative Management
• Maintain accurate financial records and ensure compliance with accounting policies
• Assist with rent collection and manage delinquency processes
• Prepare daily bank deposits and manage petty cash as needed
• Monitor expenses and notify the Regional Property Manager of budget variances
• Work with the Regional Property Manager to prepare the annual operating budget
• Purchase office supplies in accordance with company policy
Maintenance Oversight
• Ensure all maintenance requests are handled promptly and residents are notified of delays
• Conduct regular property inspections to identify deficiencies, safety concerns, and aesthetic needs
• Oversee maintenance schedules, emergency coverage, and contractor work
• Ensure the property is clean, safe, and impeccably maintained at all times
• Supervise outside contractors and ensure work meets luxury standards
Marketing & Community Engagement
• Execute marketing strategies to attract and retain high‑quality residents
• Maintain strong online reputation and ensure consistent brand presentation
• Support community events and resident engagement initiatives
• Ensure model units, amenities, and common areas reflect luxury expectations
Qualifications
Education & Experience
One or more of the following:
• Bachelor’s degree (preferred)
• Associate degree
• 7+ years of full‑time business or property management experience
• Experience managing a luxury or Class A community strongly preferred
Skills & Competencies
• Strong leadership and team‑building abilities
• Excellent verbal and written communication skills
• High‑level customer service and hospitality mindset
• Strong organizational and time‑management skills
• Proficient sales and closing skills
• Professional appearance and demeanor
• Yardi experience preferred (or other property management software)
• Ability to successfully interact with residents, vendors, and team members
Education & Experience
One or more of the following:
• Bachelor’s degree (preferred)
• Associate degree
• 7+ years of full‑time business or property management experience
• Experience managing a luxury or Class A community strongly preferred
Skills & Competencies
• Strong leadership and team‑building abilities
• Excellent verbal and written communication skills
• High‑level customer service and hospitality mindset
• Strong organizational and time‑management skills
• Proficient sales and closing skills
• Professional appearance and demeanor
• Yardi experience preferred (or other property management software)
• Ability to successfully interact with residents, vendors, and team members
What We’re Looking For
• A polished, professional leader who understands luxury service expectations
• A confident decision‑maker who can manage operations with precision
• Someone who takes pride in delivering an exceptional resident experience
• A strong communicator who can balance empathy with accountability
• A proactive manager who anticipates needs and solves problems quickly
Compensation & Benefits
• Competitive salary
• Outstanding growth potential
• Paid sick leave, vacation, and holidays
• Health, dental, and life insurance
• 401(k) participation
• Equal Opportunity Employer Drug‑Free Workplace
Compensation: $70,000.00 - $75,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
25 years of hands on multi-family operations, training, software and staffing experience makes Leasing Temporaries the most trusted choice in Ohio for property management staffing & training. We offer short & long-term temporary staffing, temp-to-hire, direct placement, and Try-B4-U-Hire payrolling services amongst our property shops and training.
Leasing Temporaries is here to help.
We will get you off on the right foot with a free workshop that will teach you about the industry—including fair housing law, prevention of liability, litigation risks and sales techniques. You’ll learn everything you need to know about presenting properties, making clients happy, and getting them to sign on the dotted line.
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