LEASING AGENT Downtown Luxury Community Columbus

LEASING AGENT Downtown Luxury Community

Full Time • Columbus
Benefits:
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
Job Summary
We are seeking an experienced polished, customer‑focused Leasing Professional to join our team at a luxury residential community in downtown Columbus. This role is responsible for delivering a five‑star leasing experience, supporting residents and prospects with professionalism, and helping maintain strong occupancy and retention.
The ideal candidate is personable, organized, confident, and thrives in a fast‑paced, hospitality‑driven environment. If you love connecting with people and take pride in creating exceptional experiences, this is a perfect fit.

Key Responsibilities
Leasing & Sales Excellence
• Lease apartments at the highest effective rent while maintaining a strong customer‑service philosophy
• Greet prospects warmly, build rapport, and conduct polished property tours
• Qualify potential residents and verify application information
• Show model units and available apartments with confidence and professionalism
• Maintain strong knowledge of competitive communities, pricing, and amenities
• Assist with preparing and updating the competitive market survey
Weekend availability required

Resident Experience & Retention
• Maintain a courteous, helpful, and professional attitude at all times
• Respond promptly and courteously to resident requests and concerns
• Assist with resident relations and support community events
• Inspect apartments prior to move‑in to ensure luxury‑level readiness
• Greet new residents and support a smooth move‑in process

Administrative & Operational Support
• Maintain accurate resident files in accordance with company policy
• Complete all lease‑related documents accurately and in a timely manner
• Enter resident and prospect data into the property management system
• Assist with renewal efforts and retention programs
• Support office operations and perform clerical duties as needed
• Understand and communicate community policies clearly to residents and prospects
• Travel occasionally for training or company needs

Qualifications

Skills & Competencies
• Strong customer‑service and hospitality mindset
• Excellent verbal communication and interpersonal skills
• Professional appearance and demeanor
• Proficient sales and closing skills
• Strong organizational and time‑management abilities
• Ability to interact successfully with residents, prospects, and team members
• Yardi or property management software experience preferred
Physical Requirements
• Ability to stand, walk, climb stairs, and tour the community regularly
• Ability to lift up to 25 lbs as needed

What We’re Looking For
• A polished, people‑focused professional who thrives in a luxury environment
• A confident communicator who builds trust quickly
• Someone who takes pride in delivering exceptional resident experiences
• A proactive team member who anticipates needs and solves problems with ease
• A motivated leasing professional who enjoys sales and relationship‑building

Compensation & Benefits

• Competitive pay
• Outstanding growth potential
• Paid sick leave, vacation, and holidays
• Full benefits package (health, dental, life insurance)
• 401(k) participation
• Equal Opportunity Employer  Drug‑Free Workplace
Compensation: $18.00 - $20.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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